RETURN POLICY
Return Policy
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At Viverette Ties, we want you to be completely satisfied with your purchase.
We accept returns within 14 days of delivery. To be eligible for a return:
- Item must be unused and in original condition
- Item must be in original packaging
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To initiate a return, please contact us at:
support@viveretteties.com
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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Once your return is received and inspected, we will notify you of approval.
Refunds will be processed to your original payment method within 5–10 business days.
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Non-returnable items:
- Gift cards
- Final sale items
